SHIPPING & DELIVERY
1.a) Home & Office Delivery
Mon = 5km from 1 Borneo
Tue = 5km from City Mall
Wed = 5km from ITCC Penampang
Thu = 5km from Suria Sabah
Fri = 5km from Giant Putatan
Sat = 5km from Giant Kolombong
FREE delivery within 20km of KK City
FREE delivery within 5km of Sandakan City
1.b) Delivery Time
EXCHANGE POLICY
Exchange of Products can be arranged under the following reasons:
Exchange of Products can only be for the following:
RETURN & REFUND POLICY
Easy steps on how to return & refund
Step 1 : Inform Borneokaki Customer Service Team by phone 012-2857971 or email “info @ softwise .com.my”
Step 2 : Borneokaki Service Team will arrange to pick up the return goods from customer
Step 3 : Full payment will be refunded within 7 days of goods return